General Terms and Conditions (GTC) of the Klangwelt Toggenburg Foundation
Art. 1.0 General
These General Terms and Conditions ("GTC") govern the rights and obligations between the Klangwelt Toggenburg Foundation ("Provider") and the users of its services, including but not limited to ticket purchases, the hire of premises, participation in courses and other services offered by Klangwelt Toggenburg.
By confirming the GTC as part of a booking or when utilising a service, the customer ("user") declares their agreement with these GTC and undertakes to comply with them.
Art 2.0 Services and conclusion of contract
The Provider makes various services available, including ticket sales, room hire, group offers, courses and events. The contract between the provider and the user is concluded when a service is booked and subsequently confirmed by the provider.
Art. 2.1 Payment deadlines
Costs for courses and theme days must be paid no later than 10 days before the start of the course.
For rentals, guided tours, group offers and other services, the payment deadline is 30 days from the date of invoice.
Art 3.0 Room rental
The following provisions apply to the hire of premises: The rental is binding as soon as a written confirmation has been issued by the provider.
Use of the premises is limited to the times specified in the booking confirmation. An extension is only possible by arrangement and with the written consent of the provider.
The hirer is obliged to leave the premises in perfect condition. Damage and excessive soiling will be charged to the hirer.
The provider reserves the right to cancel bookings for important reasons, such as force majeure or unforeseen operational disruptions. In such a case, the rental fee will be refunded, further claims are excluded.
Art. 4.0 Regulations and utilisation
The regulations of the provider, in particular safety requirements, age and access restrictions, must be complied with in full. The user is responsible for ensuring that the booked services are only utilised for the intended purposes and in compliance with all legal provisions.
Art 4.1 Public address system
The sound house is a walk-in instrument with directly integrated resonating bodies and acoustic elements. A technical sound system that goes beyond this is not intended and must be agreed with the landlord at least 10 days before the event.
Consideration for the tenants of the other rooms is assumed. In the event of disputes, the landlord will decide how to deal with them. The instructions of the responsible employees of Klangwelt Toggenburg must be followed.
A sound level limit of 93 dB(A) generally applies to the interior. If a music system is installed that allows a sound level of 93 dB(A) or more, an electronic sound level limiter must be installed.
The tenant is liable for any noise complaints caused by the tenant or their supplier exceeding the sound level limit.
Art 4.2 Suisa
Copyright compensation in connection with music must be registered and settled directly with SUISA by the tenant. This does not apply to co-operations developed in collaboration with Klangwelt Toggenburg.
Art 4.3 Authorisations
Police and official authorisations such as event permits, extensions, etc. must be obtained by the tenant at their own expense. A permit is required in particular for an extension of the opening hours (after 22h).
The agreement of the Klangwelt Toggenburg Foundation must be clarified with the authorising authority prior to submission.
Contact: Municipal Council Office, Mrs AllmannTel. 058 228 71 13 / ines.allmann@wildhaus-altstjohann.ch
Art 4.4 Cleaning
Basic cleaning is included in the rental price. If unusual soiling is left behind for which the tenant is responsible, the cost of removal will be charged.
Art 5.0 Cancellation
The cancellation conditions depend on the various offers of Klangwelt Toggenburg.
The processing fee is a flat rate of CHF 100.00 and will be charged for subsequent orders:
When changing a course booking
For the processing of cancellations for courses, group offers and other services
Excluded are changes for group tours and services as part of the Klanghaus rental
Art 5.1 Sound courses, rebooking or cancellation by course participants
Cancellation by course participants must be declared in writing. If course participants withdraw from the contract or do not take part in the course, Klangwelt Toggenburg can demand compensation for the arrangements and expenses already made.
In addition to the processing fee, the following cancellation costs will be charged:
Cancellation up to 30 days before the start of the course: 0% of the course price
Up to 22 days before the start of the course: 10% of the course price
21 to 16 days before the start of the course: 20% of the course price
15 to 8 days before the start of the course: 40% of the course price
7 to 0 days before the start of the course: 100% of the course price
It is recommended that you take out private cancellation insurance with an insurance company.
In the event of a cancellation where the vacant place can be reallocated under the same conditions and on the basis of a waiting list, only the processing fee of CHF 100.00 will be charged.
Art 5.2 Room rental - Cancellation by third-party tenants
In the event of cancellation of the contract - with or without fault on the part of the tenant - the following costs will be charged in addition to the processing fee:
up to 30 days before the event date: 20 % of the basic rent
less than 30 days before the event date: 50 % of the basic rent
less than 10 days before the event date: 100 % of the basic rent
Art. 5.2.1 Third-party providers
The General Terms and Conditions of Business, Use and Cancellation shall apply to services provided by third-party providers that the Landlord procures on behalf of the Tenant.
Art 5.3 Cancellation of the contract by the landlord
The landlord is entitled to withdraw from the contract without notice if:
the tenant is in arrears with financial obligations,
the tenant breaches the General Terms and Conditions of Klangwelt Toggenburg,
the necessary official authorisations are not submitted or the authorities prohibit the
event,the landlord becomes aware that the planned use is contrary to the agreements, violates legal provisions or there is a fear of disruption to public peace, order and safety,
the building, other areas or services cannot be made available in whole or in part due to force majeure or for reasons beyond the Lessor's control,
the Tenant has provided incorrect contractual information, in particular regarding the type and organisation of the event. In the above-mentioned cases, the Lessor shall be entitled to withdraw from the concluded contract by unilateral declaration to the last address provided in writing by the Lessee.
In addition, claims for damages can be asserted against the tenant. Furthermore, in cases of imminent danger, the landlord has the sole authority to order the cancellation of an already ongoing use. In such cases, the tenant has no claim whatsoever against the landlord.
Art 6.0 Personal data
Klangwelt Toggenburg is authorised to process personal data in connection with the provision of services that are directly related to the activities of Klangwelt. This also includes the use in the context of the programmes and activities of the subsidiary Klangcampus AG. All personal data will be used in accordance with the applicable data protection laws and will only be passed on to third parties with the express consent of the user(s).
Art. 7.0 Car park regulations at the Klanghaus
Parking on the grounds of the Klanghaus is not permitted. The hirer shall instruct persons attending the event to park their vehicles in the valley (Unterwasser / Wildhaus) and to travel to the Klanghaus by the mybuxi on-call bus/shared taxi service. A maximum of 1 vehicle can be parked in front of the Klanghaus for the duration of loading/unloading. Afterwards, the vehicle must be removed and parked in the public car parks around the Peter Roth Resonance Centre or in the valley. If this rule is disregarded, the hire company reserves the right to charge a fine of CHF 300.00 per vehicle.
Art 8.0 Liability
The provider is not liable for damage caused by the use of the services offered, the website or by force majeure. This includes damage caused by IT malfunctions, interruptions or unlawful interference by third parties. The provider is only liable for gross negligence and wilful intent.
Art 9.0 Legal disputes
The place of jurisdiction for disputes arising from these GTC or the associated services is the place of jurisdiction of the Klangwelt Toggenburg Foundation, Alt St. Johann.
Art 10.0 Final provisions
The correspondence language of the Klangwelt Toggenburg Foundation is German. Communication in other languages requires the express consent of the provider.
The provider reserves the right to amend these GTC at any time without giving reasons. For contracts already concluded, the GTC valid at the time of conclusion of the contract shall apply. Should individual provisions of these GTC be invalid, the validity of the remaining provisions shall remain unaffected. The place of jurisdiction is Alt St. Johann.
GTC version valid from 1 October 2024